CCG Automation stands for uncompromising integrity and the highest ethical conduct. We are proud of the reputation we have established and are determined to protect and enhance it. In a service business, the integrity that our company represents is one of our most valuable assets.
See what some of our customers have to say about CCG and how we go beyond the project.
“I haven’t worked with a company so focused on the customer – even when it is years after the project is complete.”
- Jim Presot, Business Manager
“We had a manufacturer issue that required the replacement of 150 low flow toilets and 100 waterless urinals and CCG replaced them at no charge to us even though our warranty had expired and the manufacturer would not assist in getting the problem resolved. What a classy organization."
- Chuck Schilling, Supervisor of Facility Service
Providing more value than customers anticipate
Performing beyond industry standards
Continually improving the customers' experience on every project
Investing in broadening our employees' skills and know-how
Understanding and establishing customer needs from the beginning
Delivering our commitments on time
Encouraging open communication with customers every step of the way
Responding quickly and promptly to customers' concerns
Employing all energy and resources necessary to finish the job
Meeting deadlines as consistently as possible
Setting identifiable goals and aiming to meet and exceed them
Prioritizing tasks appropriately to meet commitments
Accepting personal responsibility when situations arise
Doing everything possible to get the job done right the first time
Anticipating potential issues and proactively working to avoid them
Paying attention to the fine details to meet customer satisfaction
Creatively applying technology to provide a better result for customers
Listening closely to customers to find opportunities for innovation
Asking "why not?" instead of "why?"
Thinking outside the box
Treating people with respect and courtesy at all times
Changing styles, plans or approaches to fit changing situations
Giving constructive criticism sensitively and in the spirit of helpfulness
Maintaining a professional image at all times